Body cams: Catalysts for performance improvement
70-20-10 is hype. The challenge is how to give form the 70% in practice; will it remain ‘learning by trial and error’?
Kolb saw the importance of practical experience, and to reflect on it. Observing in practice is labour intensive, and often does not occur. Reflection is therefore usually done by storytelling. But a story on practical experiences is one, video images of behaviour in practise say a lot more.
With the help of bodycam video images performance gaps become literally visible, and can thereby be evaluated much better. This can be done by self- or peer evaluation, usually accompanied by a coach or trainer. In this way learning or training needs can be formulated much sharper.
Also the acquired practice video-material can in a simple way be made suitable for use within e-learning.
Working with body cams is usually a “culture shock” for the organization. A stepwise approach is necessary to get used to this new method. The processing, storage and sometimes also the security of the video material require a thorough approach.
• Insight in the practical use of bodycams as coaching instruments
• Insight of the implementation process
• Examples are given of the use of bodycam coaching in three organizations:
-An insurance company
-The Dutch police and
-A healthcare organisation
The start of his career was in the Amsterdam Police Force. From 1964 tot 1975 he worked there as a chief inspector. From 1975 till 1982 he worked as a scientific researcher at the Free University (social psychology) of Amsterdam. From the start he was highly interested in making behavioral training more effective and efficient. In 1982 he founded ‘Circon’, his first training company. It became one of the leading training companies in Holland. In 1997 he started ‘Cirquest blended learning’ with the intention to integrate e-learning and other e-technology in behavioral training. Cirquest developed high quality blended learning programs for more than hundred government agencies, commercial companies and also for international organizations such as the International Committee of the Red Cross, The Soros Foundation and The Council of Europe.
He sold his firm in 2012 and is still involved in making learning and training more effective and efficient.Now he is concentrating on the use of bodycams as instruments for facilitating learning and coaching in the workspace.